1Password User Guide

  1. Requirements
  2. Installing 1Password
  3. Registering 1Password

3-Minute Expert Guide

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    Things to know about Google Chrome

    Here are some things unique to the Google Chrome extension that you should know. If you haven’t installed the 1Password Google Chrome extension yet, jump over here first.

    Currently Mac Only

    At the moment, 1Password’s Chrome extension is only for the Mac. Adding Windows support is something we’re interested in adding in the future.

    Troubleshooting

    If you’ve installed the extension and nothing happens, there are a few things you should verify:

    1. Make sure you’re running the latest Beta of 1Password for Mac (at least version 3.5)
    2. Ensure 1Password is appearing in the Window > Extensions list.
    3. Sometimes after installing extensions you need to restart Chrome. Fully quit Chrome and then restart to see if that solves the issue.
    4. We do the majority of our testing on the stable version of Chrome and a little on the Beta version. If you are using the Developer builds, try a more stable version of Chrome and see if that solves the issue.

    Http Authentication Prompts

    Some websites do not ask for your username and password directly within the website. Instead they use Http Authentication which causes Chrome to slide in a window asking you to login.

    At this time 1Password for Chrome cannot fill these windows prompts because the HTTP auth window is not yet accessible to us.

    The good news is there is a workaround: when the authentication window appears, you can still access the 1Password extension. Open 1Password from the toolbar using the mouse (the keyboard shortcut will not be functional), click on All Logins, search for your Login, view its details and copy and paste the password into the HTTP auth window.

    Updating the extension

    Getting future updates is easy: Chrome does this for you automatically whenever an update is available. Once you’ve installed the extension, you don’t have to think about it anymore.

    If by chance you need to perform a manual update, select the Window > Extensions menu item to see all your Extensions. Click the “Developer mode” link to expand it, then click the “Update extensions now” button:

    Update Chrome extensions

    Google Chrome Forum