Frequently Asked Questions
General
- Why should I use 1Password and the Agile Keychain?
- How do I manually add new items to 1Password?
- How do I access my data when I am away from my Mac?
- How secure is 1Password?
Installation & Setup
- How do I start over with a fresh data file?
- Where is my license information?
- How many licenses do I need?
- How do I import data into 1Password?
- How do I set up a new Mac with 1Password?
- How do I completely uninstall 1Password?
Tutorials
- How do I change my master password?
1Password 3 Upgrade
- How do I install 1Password 3?
- What's new in 1Password 3?
- How do I upgrade my license?
- Can I use 1Password on Mac OS X 10.4 (Tiger)?
Browsers
- Browser Specific Issues and Workarounds
- Why can't I save my login information?
- Do you support Google Chrome?
- Why can't I use my saved login?
- Why does the autosave login window not appear?
- Why is my 1Password button missing from my web browser?
- How do I use 1Password on my financial website?
- Does 1Password work with the Opera browser?
Frequently Requested Improvements
My Question is Not Here. Can You Help Me?
For general questions or guidance on using a feature, try the Tutorials and 3-Minute Expert sections.
If you experience technical difficulties, ask 1Password to generate a Diagnostics Report by running the main 1Password application and clicking Help > Troubleshooting > Diagnostics Report. The report will point out any configuration errors it finds in the Summary section.
If you find your answer, great! If not, please do not hesitate to contact us. We love hearing from you and are happy to help. You can always reach us by clicking Help > Contact Us in 1Password.