1Password User Guide

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    Syncing with iPhone and iPod touch in 1Password 3

    In 1Password 3, the iPhone Sync feature was integrated directly into the 1Password window, as shown here:

    iPhone Sync

    The Sync > Sync using WiFi menu option has been decommissioned in favor of this more straightforward and customizable sync experience. That menu option still exists in 1Password, but it is simply a link to our live support document about syncing.

    Any devices you have authorized to sync will appear in the Sync group in the left sidebar at all times. Unauthorized devices will only appear when the device is turned on, 1Password touch is running, and the Wi-Fi Sync and Allow New Connections options are enabled in the More > Settings > Wi-Fi Sync on the device.

    Performing the Sync

    Once you are able to see your iPhone or iPod touch in 1Password’s sidebar, you can sync using the exact same steps in 1Password 2. Please see the Syncing with iPhone and iPod touch tutorial for details.

    Troubleshooting

    1. Sync group does not appear in 1Password sidebar

    All authorized devices will appear in the Sync group at all times. If you do not have any authorized devices, the Sync group will be hidden.

    Unauthorized devices will only appear when the device is turned on, 1Password touch is running, and the Wi-Fi Sync and Allow New Connections options are enabled in the More > Settings > Wi-Fi Sync window. If the Sync group does not appear or the new device does not appear in the Sync group, restart 1Password on the Mac. The Sync group should then appear. This is a bug that will be fixed soon to simplify this process.

    2. Sync Now button grayed out

    If the Sync Now button is grayed out it means 1Password cannot sync with the device, likely because it cannot be found. Be sure to start 1Password touch on the device and enable the syncing options in the More > Settings > Wi-Fi Sync window.

    3. Unable to configure sync options

    At the moment, you cannot configure sync options for unauthorized devices. Once you complete the initial sync with a device, you will be able to configure its options.