1Password User Guide

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    Syncing with iPhone and iPod touch in 1Password 3

    In 1Password 3, the iPhone Sync functionality has been integrated directly into the 1Password window, as shown here:

    Sync Group

    All authorized devices will appear in the SYNCING group at all times. Unauthorized devices will only appear when the device is turned on, 1Password touch is running, and the Wi-Fi Sync and Allow New Connections options are enabled in the More > Settings > Wi-Fi Sync window.

    Performing the Sync

    Once you are able to see your iPhone or iPod touch, you can sync using the exact same steps in 1Password 2. Please see the Syncing with iPhone and iPod touch tutorial for details.

    Troubleshooting

    1. SYNCING group does not appear in 1Password sidebar

    All authorized devices will appear in the SYNCING group at all times. If you do not have any authorized devices, the SYNCING group will be hidden.

    Unauthorized devices will only appear when the device is turned on, 1Password touch is running, and the Wi-Fi Sync and Allow New Connections options are enabled in the More > Settings > Wi-Fi Sync window. If the SYNCING group does not appear or the new device does not appear in the SYNCING group list, restart 1Password on the Mac and then the SYNCING group should appear. This is a bug that will be fixed to simplify this process.

    2. Sync Now button grayed out

    If the Sync Now button is grayed out it means 1Password cannot sync with the device, likely because it cannot find it. Be sure to start 1Password touch on the device and enable the syncing options in the More > Settings > Wi-Fi Sync window.

    3. Unable to configure sync options

    At the moment, unauthorized devices cannot have their sync options configured. Once you complete the initial sync, you will be able to configure the options.

    4. Sync never completes

    In the current 1Password 3 Beta, when the sync completes, the details on the Mac are not updated immediately. You need go to a different section and then return to see the update.